At WBCShoes, we ship worldwide to nearly every country and region. We work with trusted international carriers to make sure your order arrives safely, securely, and as quickly as possible.
We also offer flat-rate shipping to most destinations, so you can shop with confidence.
Order Processing
Once your order is placed, our team will carefully prepare your items before shipment.
For every order, we will:
- Confirm product availability
- Perform strict Quality Control (QC)
- Send QC photos for your review
- Pack the items securely
- Arrange shipment after your confirmation
Most orders can be prepared and shipped within 24 hours after QC confirmation. However, a small number of orders may require 3–5 business days, depending on stock availability or special product preparation.
Note: If your order includes multiple items, the processing time will depend on the item with the longest preparation time.
Please remember that processing time is not included in shipping time.
The total delivery time is:
Processing Time + Shipping Time
QC Confirmation
Before shipping, we will send you QC photos of your shoes through email or WhatsApp.
Please check the QC photos carefully and reply as soon as possible. Your order will be shipped after QC confirmation.
To avoid delays, please make sure you check messages from us through:
- Email: wbcshoes5589@gmail.com
- WhatsApp: +852 7099 0227
Shipping Time
After you confirm the QC photos, the usual shipping time is around:
8–15 days
Actual delivery time may vary depending on your country, customs clearance, courier service, and holiday schedules.
We cooperate with major international shipping companies to provide reliable delivery services. The shipping method may vary depending on your destination and the best available route.
Tracking Information
Once your order has been shipped, we will provide a tracking number.
Please note that tracking information may take a few days to update on the tracking website. If your tracking number does not show results immediately, please try again later.
This is normal and does not mean your package has not been shipped.
Holiday & Customs Notice
Shipping times may be affected during public holidays, peak seasons, or customs inspections. During these periods, manufacturers, warehouses, customs offices, and courier companies may operate more slowly.
Although these delays are outside of our control, our team will do our best to follow up and help you receive your package as soon as possible.
Delivery Issues
If you experience any issue during shipping or after receiving your package, please contact our customer service team.
We can help with:
- Tracking updates
- Delivery delays
- Address issues
- Customs-related problems
- Lost package situations
- Order or product concerns
Our customer service team will review your case and offer a suitable solution.
Contact Us
If you have any questions about your order or shipment, please feel free to contact us.
Our customer service team usually replies within 24 hours.
Due to time zone differences, replies may sometimes be delayed. Thank you for your patience and understanding.
WBCShoes is committed to making your shopping experience smooth, safe, and worry-free.